1. Data protection at a glance
The information below is intended to provide a simple overview of what happens to your personal data when you visit this website. Personal data is defined as all data that can be used to identify you. For detailed information on the topic of data protection, refer to our privacy statement below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data on this website is processed by the website operator. The relevant contact details can be found in the Masthead of this website.
How do we collect your data?
On the one hand, your data is collected when you share it with us. This can happen, for example, when you enter data in a contact form.
Other data is collected automatically by our IT systems when you visit our website. This consists primarily of technical data (e.g. web browser, operating system or time of the page impression). This data is collected automatically as soon as you access this website.
What do we use your data for?
Some of the data is collected to ensure trouble-free delivery of this website. Other data can be used to analyse your user behaviour.
What rights do you have with regard to your data?
You have the right to receive information free of charge and at any time regarding the origin, recipients and purpose of your stored personal data. You also have the right to request that this data be corrected or deleted. To do this or if you have additional questions about privacy, you can contact us at any time at the address shown in the Masthead. In addition, you have the right to lodge a complaint with the responsible supervisory authority.
Under certain circumstances, you also have the right to request the restriction of the processing of your personal data. For details, refer to the privacy statement under “Right to restriction of processing”.
2. Hosting and Content Delivery Networks (CDN)
This website is hosted by an external service provider (hoster). The personal data recorded on this website is stored on the servers operated by the hoster. This data mainly consists of IP addresses, contact requests, meta-data and communication data, contractual data, contact data, names, website visits and other data that is generated by a website.
We use the hoster for the performance of contracts with potential and existing customers (Art. 6 Par. 1 (b) of the GDPR) and in the interests of ensuring secure, quick and efficient delivery of our online content by a professional provider (Art. 6 Par. 1 (f) of the GDPR).
Our hoster will only process your data insofar as is necessary to fulfil his service obligations and will follow our instructions with regard to this data.
Conclusion of a contract concerning processing
To ensure processing in compliance with data protection legislation, we have concluded a contract for processing with our hoster.
2. General information and mandatory information
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy statement.
If you use this website, different types of personal data are collected. Personal data is defined as data that can be used to identify you. This privacy statement explains which data we collect and what we use it for. It also explains how and for what purpose this takes place.
We wish to point out that the transmission of data on the Internet (e.g. during e-mail communication) may be subject to security flaws. It is not possible to protect data completely against access by third parties.
Information about the responsible authority
The controller with responsibility for data processing on this website is:
LIQUICHEM Handelsgesellschaft mbH
International Distribution of Chemicals
20459 Hamburg, Germany
Telephone: +49 (0)40 899 789-0
E-mail: +49 (0)40 899 789-9
The data controller is the natural or legal person who decides alone or together with others about the purposes and means of processing personal data (e.g. names, e-mail addresses or similar).
Withdrawing your consent to data processing
Many data processing operations can only be carried out with your explicit consent. You may withdraw consent previously issued by you at any time. An informal notification sent to us by e-mail is sufficient for this purpose. Any such withdrawal does not affect the lawfulness of data processing carried out up to the time of the withdrawal.
Right to object to data collection in special cases and to direct marketing (Art. 21 of the GDPR)
IF DATA PROCESSING IS CONDUCTED ON THE BASIS OF ART. 6 PAR. 1 (E) OR (F) OF THE GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, FOR REASONS THAT ARISE FROM YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES IN THE CASE OF PROFILING BASED ON THESE PROVISIONS. REFER TO THIS PRIVACY STATEMENT FOR INFORMATION ABOUT THE RELEVANT LEGAL BASIS ON WHICH PROCESSING IS CONDUCTED. IF YOU SUBMIT AN OBJECTION, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR SUCH PROCESSING, WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR IF PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PAR. 1 OF THE GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF THIS TYPE OF ADVERTISING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT MARKETING. IF YOU SUBMIT AN OBJECTION, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION ACCORDING TO ART. 21 PAR. 2 OF THE GDPR).
Right to lodge a complaint with the responsible supervisory authority
In the event of infringements against the GDPR, the data subject has the right to lodge a complaint with a supervisory authority, specifically in the member state of his or her habitual residence, place of work or in which the suspected infringement occurred. The right to lodge a complaint shall apply irrespective of any other administrative or judicial legal remedy.
Right to data portability
You have the right to request that we hand over data that we process automatically based on your consent or for the performance of a contract to yourself or to a third party in a commonly used machine-readable format. Insofar as you request the direct transfer of data to another controller, this will only take place insofar as it is technically feasible.
SSL or TLS encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content such as orders or inquiries that you send to us in our capacity as website operator. You can recognise an encrypted connection by the fact that the address line in your browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
Information, deletion and correction
As part of the applicable statutory provisions, you have the right to receive at any time information free of charge about your stored personal data, its origin and recipients and the purpose of data processing and, where applicable, a right to the correction or deletion of this data. To do this or if you have additional questions about personal data, you can contact us at any time at the address shown in the Masthead.
The right to restrict the processing of your data
You have the right to request the restriction of processing of your personal data. To do this, you can contact us at any time at the address shown in the Masthead. The right to restrict the processing of your data applies in the following cases:
If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of any such verification, you have the right to request the restriction of processing of your personal data.
If your personal data was/is being processed unlawfully, you may request the restriction of data processing instead of its deletion.
If we no longer require your personal data but you require it in order to assert, exercise or defend legal claims, you have the right to request the restriction of the processing of your personal data instead of its deletion.
If you have lodged an objection according to Art. 21 Par. 1 of the GDPR, a balance must be found between your and our interests. Until it has been determined which party's interests outweigh the other party's interests, you have the right to request the restriction of processing of your personal data.
If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest in the European Union or a member state.
Objecting to advertising e-mails
The use of contact details published as part of the Masthead obligation for the purpose of sending advertising and information material that is not explicitly requested is hereby rejected. The operators of this website expressly reserve the right to take legal steps in response to the sending of unsolicited advertising information or spam e-mails.
4. Data collection on this website
Cookies from third-party companies can sometimes also be stored on your terminal device when you visit our website (third-party cookies). These cookies enable us or you to use specific services of the third-party company (e.g. cookies for processing payment services).
Cookies have different functions. Many cookies are technically necessary because specific website functions would not function without them (e.g. the shopping cart function or the display of videos). Other cookies are used to analyse user behaviour or to display ads.
Cookies that are necessary to allow electronic communications or to provide certain functions you wish to use (e.g. shopping cart function) are stored pursuant to Art. 6 Par. 1 (f) of the GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. Insofar as the corresponding consent has been requested (e.g. consent to the storage of cookies), processing takes place exclusively on the basis of Art. 6 Par. 1 (a) of the GDPR; the consent may be revoked at any time.
You can configure your browser to inform you when cookies are set and to only allow cookies on a case-by-case basis, to block acceptance of cookies in specific cases or in general. You can also activate automatic cookie deletion whenever the browser is closed. Deactivating cookies may restrict the functionality of this website.
If cookies from third-party companies or for analysis purposes are used, we will inform you of this separately as part of this privacy statement and will, where applicable, request your consent to this.
Server log files
The provider of the website automatically collects and stores information that your browser sends to us automatically in server log files. This information includes:
- Browser type and browser version
- The operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not aggregated with other data sources.
This data is collected on the basis of Art. 6 Par. 1 (f) of the GDPR. The website operator has a legitimate interest in ensuring the technically flawless presentation and optimisation of his website – which requires the recording of server log files.
If you use the contact form to send inquiries to us, we store the information you enter in the inquiry form, including the contact details you provide, for the purpose of processing the request and to enable us to respond to follow-up queries. We will not share this data without your consent.
This data is processed on the basis of Art. 6 Par. 1 (b) of the GDPR, insofar as your enquiry relates to the performance of a contract or is necessary for the purpose of carrying out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in handling any enquiries directed to us efficiently (Art. 6 Par. 1 (f) of the GDPR) or on your consent (Art. 6 Par. 1 (a) of the GDPR) insofar as it was requested.
The data entered by you in the contact form is retained by us until you request that we delete it, until you withdraw your consent to its storage or until the purpose of its storage no longer applies (e.g. on completion of the processing of your inquiry). This does not affect mandatory legal provisions – especially retention periods.
Enquiry by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your enquiry including all resulting personal data (name, enquiry) will be stored and processed by us for the purpose of handling and responding to your enquiry. We will not share this data without your consent.
This data is processed on the basis of Art. 6 Par. 1 (b) of the GDPR, insofar as your enquiry relates to the performance of a contract or is necessary for the purpose of carrying out pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 Par. 1 (a) of the GDPR) and/or on our legitimate interests (Art. 6 Par. 1 (f) of the GDPR) since we have a legitimate interest in effectively processing the enquiries directed to us.
The data transferred by you to us by means of the contact form is retained by us until you request that we delete it, until you withdraw your consent to its storage or until the purpose of its storage no longer applies (e.g. on completion of the processing of your enquiry). This does not affect mandatory legal provisions – especially statutory retention periods.
5. Plug-ins and tools
Google Web Fonts
This website uses web fonts provided by Google to ensure the uniform presentation of fonts. The Google fonts are installed locally. No connection to Google servers is established in the process.
Further information about Google Web fonts is available at https://developers.google.com/fonts/faq and in the Google data privacy statement: https://policies.google.com/privacy.
Google Maps (with consent)
This website uses the map service Google Maps with the help of an API. The service provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
To guarantee data protection on this website, Google Maps is deactivated when you visit this website for the first time. A direct connection to the Google servers is only established if you activate Google Maps yourself (consent according to Art. 6 Par. 1 (a) of the GDPR). This prevents the transfer of your data to Google when you visit these pages for the first time.
Once activated, Google Maps will store your IP address. This information is then generally transmitted to and stored on a Google server located in the USA. After you activate Google Maps, the provider of this website has no influence on this data transmission.